Brittney Finch and Dr Shannon Lin on Empowering Diabetes Care: A Model of Holistic Approach with Continuous Glucose Monitoring at Illawarra AMS.

The presentation highlights the effectiveness of a holistic, visual, and collaborative approach in achieving positive outcomes for patients with Chronic Conditions. Illustrated through the journey of a 60-year-old Indigenous man named John, who struggled with Type 1 Diabetes (T1D), the case study underscores the success of the AMS multidisciplinary health services team in overcoming barriers. Through person-centered care, the team introduced innovative technologies like the Libre 2 Continuous Glucose Monitoring System, provided tailored education, and integrated cultural strategies and storytelling, resulting in improved health literacy and diabetes outcomes for John.